colorshwa.blogg.se - Facebook auto generated comments

You shouldn’t leave any comments unanswered.

It’s quite obvious there’s going to be a massive amount of comments, and chances are that a fair share of them will be quite similar and repetitive, e.g., what’s the price? Say you’re managing a large Facebook Page with a very busy posting schedule, and it just so happens that you’re launching a campaign for a new product. Many brands are trying to embrace this trend by incorporating chatbots that manage basic queries and frequently asked questions into their strategies.īut chatbots are mostly useful for direct messaging. Back in the day people would grab their phones or write emails, these days more and more consumers turn to social media when in need of direct contact with a business. Response time has without a doubt become one of the key components of modern-day social customer service.

Here’s how to use smart Facebook comment automation to your advantage. Hidden comments appear faded in the stream.Have you ever posted in a comment thread and received an almost instant answer with a link, image, or additional information from the host? The reply was most likely automated.

Select More options next to the comment or reply, and then select Hide.

They also remain visible to you in your Page Activity stream. Hidden comments and replies are still visible on the Page to the commenter and their friends. You can hide or unhide visitor comments and replies on your Page.

Select More options below the post, and then select Create comment stream.

If a post in a Facebook Page stream is getting a lot of comments, you can create a new steam just for those comments to manage engagement for that post separately.

Because of an API limitation, private replies are allowed within seven days of the creation date of the original comment or visitor post (subject to change).You will automatically be prompted to authorize any missing permissions.

If this was turned off, follow the instructions to proactively reconnect the Page. Hootsuite needs permission on the Page to Manage and access Page conversations in Messenger.The comment must be from a Facebook profile.